How Eagle Valley Plumbing Inc. collects, uses, and protects information when you use our website or services.
Eagle Valley Plumbing Inc. ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website at eaglevalley.plumbing, contact us, or use our services — and how we use, protect, and share that information.
When you contact us through our website, email, phone, or in person, we may collect:
When you visit our website, we may automatically collect:
We use the information we collect to:
We do not sell your personal information. We may share information with:
All third parties we share information with are required to handle your information consistent with this Privacy Policy and applicable law.
Our website uses cookies and similar technologies to function properly and improve your experience. Cookies are small data files stored on your device.
You can control cookies through your browser settings. Disabling cookies may affect website functionality. For more information about cookies, visit allaboutcookies.org.
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as how often users visit, what pages they view, and what other sites they used prior to coming to ours. We use this information only to improve our website and services.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
We may use advertising services such as Google Ads or Meta (Facebook) Ads to show our advertisements to people who have visited our website. These services may use cookies or pixel tags to track your interactions with our ads and website. You can manage advertising preferences at:
We keep your information only as long as needed to:
Customer service records are typically kept for 7 years to comply with California recordkeeping requirements. Marketing data is kept until you opt out. Website analytics data is retained per Google Analytics defaults (typically 26 months).
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:
Honest disclosure: No method of internet transmission or electronic storage is 100% secure. We can't guarantee absolute security, but we work hard to protect your information using industry-standard practices.
Depending on where you live, you may have rights regarding your personal information, including:
To exercise any of these rights, contact us using the information in Section 13. We'll respond within 45 days.
If you're a California resident, the California Consumer Privacy Act (CCPA) gives you additional rights:
You can request that we disclose: the categories of personal information collected, the sources we collected it from, the business purpose for collection, the categories of third parties we shared it with, and the specific pieces of information we have about you.
You can request that we delete personal information we've collected about you, subject to certain exceptions (such as completing transactions or complying with legal obligations).
We do not sell personal information. If this ever changes, you'll have the right to opt out.
We will not discriminate against you for exercising your CCPA rights. We won't deny services, charge different prices, or provide a different level of quality.
To submit a CCPA request, email us at info@eaglevalley.plumbing with the subject line "CCPA Request" or call (707) 977-5726. We'll need to verify your identity before responding.
Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
Our website may contain links to third-party websites (review sites, social media, partners). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasons. When we make material changes, we'll update the "Last Updated" date at the top of this page. Significant changes will be communicated through a notice on our website.
Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
If you have questions, concerns, or requests about this Privacy Policy or how we handle your information, please reach out:
3200 Pear Tree Ln
Napa, CA 94558
Email: info@eaglevalley.plumbing
Phone: (707) 977-5726